¿Cómo puedo ponerme en contacto con un asesor?

Estamos a tu disposición a través del chat de WhatsApp para facilitar el contacto. Escríbenos al +57 313 621 4425. No respondemos llamadas por WhatsApp porque todo se gestiona por chat.

¿Cuáles son sus horarios de atención?

Nuestro horario de atención es de lunes a viernes de 8:00 a.m. a 5:00 p.m. y los sábados de 8:00 a.m. a 12:00 p.m. Permanecemos cerrados los domingos y festivos.

¿Por qué se necesitan varias semanas para fabricar el producto?

Cada pedido se fabrica de manera artesanal y personalizada, respetando las preferencias de cada cliente y evitando la producción en masa para garantizar la máxima calidad.

¿La presencia de cicatrices en mi producto se considera una imperfección?

No. Nuestros productos se elaboran con piel natural y las variaciones propias del material hacen parte de su autenticidad y carácter único.

¿Debo elegir la talla de zapatos que normalmente utilizo?

Existen diferentes sistemas de tallas. Recomendamos seguir cuidadosamente la guía de tallas disponible en nuestro sitio para encontrar el ajuste ideal.

¿Es probable que un zapato requiera ajustes en la medida?

Debido a la naturaleza artesanal y personalizada del calzado, en algunos casos pueden requerirse ajustes menores para lograr el ajuste perfecto.

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D´RASO CALZADO EXCLUSIVO

Calle 66 # 48A-100 Medellín - Colombia

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