We want you to find the perfect size when you shop at our online store.
To make this task easier for you, we have created a guide that will help you choose the perfect shoe for you. Please make sure the measurements and combinations are correct.
Finding the recommended size for your foot is very easy; carefully follow the instructions in the following video:
VIDEO
Its accuracy in this process contributes to the product fitting better.
MATERIALS:
* Grab two blank sheets of paper, a ruler, and a pencil (Avoid using markers).
STEP 1:
Place your foot with your body weight over the blank sheet of paper.
STEP 2:
Another person must outline or drawn the contour of your foot (The pencil must be completely vertical).
STEP 3:
Determine the widest and the longest portions of the footprints that you just outlined.
STEP 4:
Using the ruler, drawn these lines and measure each line
(Measure them in centimeters, beginning at 0 CM).
Step 5:
Repeat these measures with your other foot (You need the measurements of both feet).
You're done!
Please note that:
* It is common for the measurement of the right foot to have a minimal difference compared to the left. In this case, you can measure both feet, and when purchasing shoes, consider this by acquiring footwear based on the size of the larger foot.
*Scanning the drawing is not necessary; A photo with the indicated measurements on the footprint is sufficient.
*Please indicate in the drawing the size you usually wear along with the precise measurements of length and width as shown in the video.
FREQUENT QUESTION:
*Is a shoe likely to require fitting adjustments?
Yes, due to the relationship between the different tasks such as customizing the design, there are also various important tasks such as taking measurements and analyzing them. For this, the coordination of the client together with our work team is essential to manufacture a product with the specifications in the desired size.
Even though accurate measurements are taken, a custom-made shoe may require additional adjustments and even more so when your foot has difficult measurements. Factors such as your unique foot shape or personal preferences can influence the comfort and fit of the shoe. For this reason, you'll want to be prepared to make some minor adjustments, such as adding padding, stretching the leather, or making minor modifications to the sole to ensure a perfect fit and optimal comfort. A professional shoemaker, or directly with our brand, can help with these adjustments if necessary.
*What do I do if the shoes I ordered fit me too tightly?
At D'Raso, it is of utmost importance that your shoes fit perfectly. Please keep in mind that it is common for your new shoes to feel tight and stiff when you first try them on, as they are in their initial state. Remember that as you wear them, the fibers will stretch and soften, especially in the case of shoes made from genuine leather.
However, if you need any additional adjustments, please do not hesitate to contact us
*What do I do if the size I ordered doesn't fit?
We want you to find the perfect size when you shop in our online store. To make it easier, we provide you with a guide to shoe sizes and characteristics that will help you find the perfect shoe for you. However, in case the shoe you ordered does not fit you, you can contact our customer service team to validate and make the necessary adjustments so that they fit you perfectly (shipping costs may not be included).
SHOE SIZE
The length of the foot is commonly defined as the distance between two parallel lines that are perpendicular to the foot and that are formed from the most prominent toe to the end of the heel. This measurement is taken with the person standing, without shoes, and with the weight of the body distributed on the supporting foot.
It is common for the measurement of the right foot compared to the left to have a minimum difference. In this case you can average both feet, and when buying shoes this should be considered, because you must acquire the footwear based on the size of the largest foot, although for cases with very complex feet please contact our advisors.
There are different systems of shoe sizes, while the way to measure in centimeters is universal, due to this reason we use the centimeters “cm” unit of measurement.
We do not recommend using inches as the unit of measurement (imperial) and then converting it to centimeters (metric) because the conversion in size for some reason does not work properly (Please use tape measure or ruler with centimeters as the unit of measurement, starting from zero “0”).
Shoe sizes are a number that indicates whether the shoe will fit a person or not. There are different shoe size systems used around the world, these systems differ in the way they are measured, in the unit of measurement they use and if for example size 0 or 1 are included within the sizing. It is also important to remember that different measurement systems are used depending on whether shoes are made for men, women, children, playing sports, or as in our case, for dancing.
This varies across countries and regions. Among the variety of existing systems, the European continental system is the one used in countries such as France, Spain, Germany, and Italy which is different from the American size measurement system.
It is important to note that these systems are not fully standardized, as there are differences between brands, manufacturers, and models. At D’Raso we know this, that's why you must consider the measurement tables of each brand you choose to buy so that you do not have any problem when ordering online.
Remember when buying in our online store, check if your foot is full size or half size, also if the width of your foot is regular, narrow (thin) or wider than average; knowing the size you normally use is very important, especially when shopping online.
Based on a standard size, the client can choose the width of his foot. In case the client has a narrow foot, he can choose a smaller size or in case his foot is wide can choose up to two more sizes. Example of options based on size 36:
*Size 36 — width size 35. (Thin — Narrow)
*Size 36 — width size 36 (Standard)
*Size 36 — with size 37 width. (Wide)
*Size 36 — with width size 38. (Wider)
For clients with very difficult or different measurements, we reserve the right to admit an order, we carry out a prior analysis and if it is accepted, it will the client’s responsibility (The guarantee applies for the product, but the guarantee does not apply for size.) Of course, we do all that is possible so that everything goes perfectly.
Learn more:
HEEL: The Heel is the piece that is attached to the sole by the back upper/counter, offering support to the foot. We can choose it in different colors and heights.
For this type of footwear, the maximum heel height is 8.5 cm
Important: The measurement of the heel is made on the side like the image.
HEEL DESIGN You can choose between two (2) shapes or heel designs "Puntilla" (slim/stiletto heel) or “Media Copa” (flare heel) (It is possible that the shape changes according to the height).
COMFORT PADDING *Comfort padding is the material or foam that goes inside, which makes the shoe insole more padded.
SOLE The sole of the shoe is the part that covers the sole of the foot and is in contact with the ground. Our brand uses 1 types of sole for this category.
1) Suede sole or “Carnaza Gamuzada” is made of highly flexible bovine leather ; It is generally the most used on wood, marble, and tile floors with a smooth finish, since it allows better flexibility and high smoothness when moving. The color goes according to the shoe.
It is important to mention that this type of sole cannot be used on rustic or pavement-like floors.
⚠️ It's important to note that this sole is not suitable for rustic or pavement-like surfaces. We also offer the option to request a double suede sole if a thicker sole is preferred.
2) “CR2 Hard Leather” sole is made up of rigid, highly resistant bovine leather, which some people prefer to dance on most surfaces. This leather sole is painted according to the color of the shoe or with a natural leather finish.
It is characterized by being hybrid, suitable for wooden floors, tile, and rustic floors.
*Sole painted to match the shoe color:
*Skin color finish:
3) “ synthetic rubber ” sole is composed of SBR, Styrene-butadiene rubber. It is generally used by people who ask for their shoes for everyday use or for dancing on pavement-like floors. Available in black and tan color.
This type of sole can slip less and can be more rigid because it has more rubber composition .
Learn how to choose the right dance shoes.
Click here
Additional Information:
1) We may send photos via email or WhatsApp to confirm the combination is correct before shipping.
2)Since this is a customized product, we cannot accept exchanges or make refunds. However, if the shoe you ordered does not fit you, please do not hesitate to contact our customer service team. We will be happy to validate and make any necessary adjustments so that the shoes fit you perfectly. (Please note that shipping costs apply.)
3) If the product you receive is very different from its description, D’Raso agrees to accept your return before the end of the order (that is, within 10 days from the day the package was delivered to you). Our Satisfaction Guarantee will make sure you get an exchange/refund. You just have to comply with the exchange policy.
4) drasocalzado.com does not admit changes of shoe products manufactured in a personalized way, except in the case that the product received is different from the one you ordered. If you want to change a product or require adjustments to the product (conditions apply) please contact us. It is only possible to change a product if it is done according to our return policy. The exchange shipping costs are to be covered by you, except if it is a cause attributed to D’Raso.
5) We reserve the right to refuse returns that are not in the same condition that you received them.
6) Packages are shipped 24 hours after the estimated manufacturing time, or sooner if the manufacturing of the product is completed in a shorter period of time, through the shipping company FedEx or DHL all with tracking number. The approximate term of Package delivery is from 6 to 12 business days* (main cities) In remote areas with low population and/or limited accessibility, special delivery times apply.
D’RASO S.A.S. All rights reserved. Products subject to availability of colors/materials. Some product features may vary. Photos are for illustration purposes only.
Estimated manufacturing time for shoes ordered online (Special order — Handmade).
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