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SECURE PAYMENT POLICY
D’RASO S.A.S. takes the security of transactions made through our online store very seriously. To protect payment-related information, we use specialized payment providers and payment gateways that implement security measures designed to protect information during transaction processing.
— D’RASO does not request, access, or directly store complete credit or debit card details on its own servers when payments are made. When the purchasing process requires payment information, such data is handled directly by the payment gateway available for the transaction, such as PayPal, or other providers that may be enabled on our website.
— We do not store complete card numbers, security codes (CVV/CVC), or other complete card authentication information on our servers when such data is processed directly by the payment gateway.
— Information transmitted during the payment process is protected through encryption mechanisms and security protocols used by the respective payment gateways.
— Our website uses the HTTPS protocol and SSL/TLS encryption mechanisms to protect information transmitted between the user’s device and our servers. You can identify a secure connection by the padlock icon displayed in your browser.
— Depending on the selected payment method, the information required to process the transaction may be entered directly into the secure platform or environment of the corresponding payment gateway. D’RASO does not have access to the complete card number or security code when this information is processed directly by the payment provider.
— Payment gateways may use additional authentication and fraud prevention mechanisms, including enhanced authentication technologies such as 3D Secure, when applicable and available for the card, issuing bank, payment method, and transaction concerned.
— The payment service providers used by D’RASO implement security measures and controls designed to protect payment information and prevent unauthorized access, use, or transactions. The specific certifications, security standards, and mechanisms applicable will depend on the provider and the service used for each transaction.
— D’RASO selects payment service providers that implement security standards and measures recognized within the payment industry. Where applicable, these providers may comply with security standards applicable to the payment card industry, such as PCI DSS.
— Payment-related information may be processed by the corresponding payment service provider in accordance with its own privacy policies, terms of service, and applicable legal obligations. D’RASO recommends reviewing the policies of the payment provider used to obtain more detailed information about how it processes personal and financial information.
— Although we adopt reasonable measures to protect information and work with specialized providers, no system for transmitting or storing information over the Internet can guarantee absolute security. Therefore, we recommend making purchases only from secure devices and connections and keeping your operating system and browser up to date.
Our store uses an SSL/TLS certificate:
The connection between your browser and our website is protected through HTTPS and SSL/TLS digital certificates, which encrypt information transmitted while browsing and during processes in which information is exchanged with our servers.
SECURITY OF OUR ONLINE STORE
The security of our customers is a priority for D’RASO S.A.S. For this reason, our online store uses security and encryption protocols designed to protect information transmitted between the user’s browser and our servers.
SSL/TLS Certificate
Our store uses HTTPS and SSL/TLS digital certificates to establish an encrypted connection between the user’s device and our servers. This technology helps protect information transmitted while browsing and during processes in which personal data or purchase-related information is exchanged.
The use of HTTPS allows information transmitted between the browser and the server to travel in encrypted form, making it more difficult for unauthorized third parties to intercept or access it during transmission.
Likewise, the digital certificate helps verify that the connection is established with the corresponding domain and helps prevent certain types of attacks designed to intercept or alter communications.
The security mechanisms used may include encryption technologies, server authentication, and other technical controls designed to preserve the confidentiality and integrity of transmitted information.
It is important to note that no system connected to the Internet can guarantee absolute security. D’RASO S.A.S. adopts reasonable technical and organizational measures to protect information under its control; however, security also depends on external factors, such as the device used, the browser, the Internet connection, and the user’s own security practices.
We recommend making purchases only from trusted devices, keeping your browser and operating system up to date, avoiding entering confidential information over public or untrusted networks, and verifying that the website address begins with https:// before providing personal information or making a payment.
ACCEPTED PAYMENT METHODS:
SECURITY RECOMMENDATIONS
Committed to the security of our customers, we provide the following recommendations to help promote the safe use of our technology platform and protect your information:
1. Protect your credentials. Keep your username, password, and other access credentials strictly confidential. Do not share, lend, or provide them to third parties.
2. Use strong passwords. We recommend using unique passwords that are difficult to guess and are not used for other services. Change your password if you suspect that it may have been compromised.
3. Avoid storing passwords on shared devices. If you use a computer or device that may be accessed by other people, avoid automatically saving your login credentials in the browser.
4. Do not provide confidential information through insecure channels. Never provide passwords, security codes, complete card details, banking information, or other confidential credentials through emails, messages, phone calls, or links whose authenticity you have not been able to verify.
5. Verify the website. Before entering personal information or making a purchase, make sure you are on the official D’RASO website and that the connection uses HTTPS. Your browser will normally display a padlock icon next to the website address.
6. Be cautious with suspicious links. Avoid accessing links received through emails, text messages, messaging applications, pop-up windows, or advertisements when you are not certain of their authenticity. Phishing attempts may use websites that look visually similar to legitimate ones.
7. Access the official website directly. Whenever possible, enter the official D’RASO website address directly into your browser’s address bar or use a previously saved bookmark.
8. Keep your devices protected. Keep your operating system, web browser, and device security tools up to date. Avoid installing applications or programs from unknown sources.
9. Be cautious when using public networks. Avoid performing transactions that require confidential information while connected to public, open, or untrusted Wi-Fi networks.
10. Log out of your sessions. If you use a shared device or need to step away from your computer while a session is open, lock the device and, when finished, properly log out to prevent third parties from accessing your account.
11. Verify communications. D’RASO will not request passwords, security codes, or confidential card information through unauthorized channels. If you receive a communication that you believe is suspicious and appears to come from D’RASO, do not provide any information or access any links until you have verified its authenticity through our official channels.
If you believe that your credentials, personal information, or information related to a purchase may have been compromised, we recommend contacting D’RASO through our official channels and, where applicable, contacting the financial institution or payment service provider used for the transaction.
DO YOU STILL HAVE DOUBTS?
Please contact our customer service team; it will be our pleasure to assist you.
Monday to Friday: 8:00am - 5:00pm. Saturdays: 8:00am - 12:00pm.